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KF5JRV > TECH     09.05.16 12:22l 41 Lines 2583 Bytes #999 (0) @ WW
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Sent: 160509/1118Z 2676@KF5JRV.#NWAR.AR.USA.NA BPQ1.4.65

Joseph Weizenbaum Writes ELIZA: A Pioneering Experiment in AI Programming

Between 1964 and 1966 German and American computer scientist Joseph Weizenbaum 
at MIT wrote the computer program ELIZA. This program, named after the ingenue 
in George Bernard Shaw's play Pygmalion, was an early example of primitive 
natural language processing. The program operated by processing users' 
responses to scripts, the most famous of which was DOCTOR, which was capable 
of engaging humans in a conversation which bore a striking resemblance to one 
with an empathic psychologist. Weizenbaum modeled its conversational style 
after Carl Rogers, who introduced the use of open-ended questions to encourage 
patients to communicate more effectively with therapists. The program applied 
pattern matching rules to statements to figure out its replies. Using almost 
no information about human thought or emotion, DOCTOR sometimes provided a 
startlingly human-like interaction.

"When the "patient" exceeded the very small knowledge base, DOCTOR might 
provide a generic response, for example, responding to "My head hurts" with 
"Why do you say your head hurts?" A possible response to "My mother hates me" 
would be "Who else in your family hates you?" ELIZA was implemented using 
simple pattern matching techniques, but was taken seriously by several of its 
users, even after Weizenbaum explained to them how it worked. It was one of 
the first chatterbots in existence".

"Weizenbaum was shocked that his program was taken seriously by many users, 
who would open their hearts to it. He started to think philosophically about 
the implications of artificial intelligence and later became one of its 
leading critics.

"His influential 1976 book Computer Power and Human Reason displays his 
ambivalence towards computer technology and lays out his case: while 
Artificial Intelligence may be possible, we should never allow computers to 
make important decisions because computers will always lack human qualities 
such as compassion and wisdom. Weizenbaum makes the crucial distinction 
between deciding and choosing. Deciding is a computational activity, something 
that can ultimately be programmed. Choice, however, is the product of 
judgment, not calculation. It is the capacity to choose that ultimately makes 
us human. Comprehensive human judgment is able to include non-mathematical 
factors, such as emotions. Judgment can compare apples and oranges, and can do 
so without quantifying each fruit type and then reductively quantifying each 
to factors necessary for comparison"


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