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Subj: ARES E-Letter August 21, 2019
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To : ARES@WW
The ARES E-Letter August 21, 2019
Editor: Rick Palm, K1CE
-ARRL Policymakers, Staff Continue Efforts to Enhance ARES Program, Add
Resources
-Partners in Service: FEMA Announces Plans for September National
Preparedness Month
-Cape Cod ARES and SKYWARN Provide Support in Rare Tornado Event
-Arizona ARES Gives Communications Support for Museum Fire
-ARES Responds to Earthquake Incidents in Southern California
-Flmsg Used in Maine Red Cross Mass Care Exercise
-Hurricane Zebra, Florida Hurricane Season Exercises Yield Good Results
-New Books: Volunteer Amateur Radio Operator Hospital Orientation
-First Joint FEMA Region X, Washington State Emergency Communications
Working Groups Meet in Eastern Washington
-ARRL Resources Available
ARRL Policymakers, Staff Continue Efforts to Enhance ARES Program, Add
----------------------------------------------------------------------
Resources
---------
The ARRL Board of Directors, committees and administrative staff have
focused on enhancing the venerable ARES program. A major ARES Plan was
adopted, providing new direction going forward. A standardized training plan
was adopted and a new ARES Emergency Communicator Individual Task Book was
approved and published.
Last month, the Board considered the report of its Public Service
Enhancement Working Group (PSEWG). A "change log" is proposed for the Task
Book that will highlight changes made as the book is periodically revised
and updated. ARES position guidelines were posted to the on-line ARES
workbook and major revising and updating of ARRL's Introduction to Emergency
Communications course (now designated as IS-001) has been completed. [The
course is now available at no cost to any ARES registrant, and a "tutorless"
format has been added as a parallel path for completing the course.
Additional tutors were successfully recruited to help handle the huge
initial interest as the changes were extremely well-received by the field
organization. A "challenge" path directly to the final exam is also being
implemented.] Similar updating and introduction of IS-016 - Public Service
and Emergency Communications Management for Radio Amateurs -- will follow in
the next few months.
The ARRL HQ staff has brought veteran Ohio Section Manager Scott Yonally,
N8SY, on board to assist in the implementation of ARES Connect and to field
questions about the new software package from users.
The League's Ham Aid program was reviewed, with some modest revisions to
procedures. Most recently, the PSEWG has begun its examination of the future
role of the League's National Traffic System in concert with ARES. A brief
survey of selected SMs, STMs and SECs is to provide a beginning point for a
more extensive analysis of the program. This review and evaluation is
expected to be a major part of the PSEWG's efforts in the upcoming months.
A Board Ad Hoc EmComm Manager Requirements Report specifies the job
requirements of a new position at ARRL HQ -- Director of Emergency
Management -- who will lead a team responsible for supporting the ARES
program and will work with HQ staff to develop standards, protocols, and
processes designed to support the Field Organization. The report can be
found here.
Partners in Service: FEMA Announces Plans for September National
----------------------------------------------------------------
Preparedness Month
------------------
Next month is National Preparedness Month with the theme Prepared, Not
Scared. Be Ready for Disasters. National Preparedness Month (NPM) is
recognized each September to promote family and community disaster and
emergency planning now and throughout the year. This year's campaign will
feature PSAs and multimedia products around four weekly themes:
ú Week 1: Sept 1-7 Save Early for Disaster Costs
ú Week 2: Sept 8-14 Make a Plan to Prepare for Disasters
ú Week 3: Sept 15-21 Teach Youth to Prepare for Disasters
ú Week 4: Sept 22-30 Get Involved in Your Community's Preparedness
Content has been loaded on the Ready.gov National Preparedness Month Toolkit
webpage. This year, FEMA wants participants, which include ARES operators,
to share their activities and success stories. The longtime ARRL partner
wants brief descriptions of what you are planning for National Preparedness
Month. Send them to FEMA-IGA@fema.dhs.gov with the word NPM in the subject
line. An appropriate, brief submission would be your planned or conducted
ARRL Simulated Emergency Test (SET) activity. Many groups will be holding
their SET during September and through the fall. The primary
League-sponsored national emergency exercise is designed to assess the
skills and preparedness of ARES and other organizations involved with
emergency/disaster response. Here's an opportunity to let FEMA know about it.
In June 2003, ARRL became an official affiliate program of Citizen Corps, an
initiative within the Department of Homeland Security to enhance public
preparedness and safety. The Statement of Affiliation makes ARRL an
affiliate under the four charter Citizen Corps programs--Neighborhood Watch,
Volunteers in Police Service, Community Emergency Response Teams and Medical
Reserve Corps.
Cape Cod ARES and SKYWARN Provide Support in Rare Tornado Event
---------------------------------------------------------------
Cape Cod, Massachusetts ARES and SKYWARN operators responded as a storm
system on July 23 produced three tornadoes there. Hurricane-force winds
resulted in significant tree and utility wire damage. Amateur Radio SKYWARN
spotters were the first to provide critical ground truth information. Under
the direction of Cape Cod District Emergency Coordinator Frank O'Laughlin,
WQ1O, and Eastern Massachusetts Section Emergency Coordinator Rob Macedo,
KD1CY, a SKYWARN net ran for several hours on the Barnstable repeater.
"Dozens of reports of trees and wires down and some structural damage
reports were received during the SKYWARN net, and Amateur Radio operators
supported initial damage assessment in the hardest hit areas, providing
photos and videos that were shared via social media and other outlets,"
Macedo said. "This provided critical situational awareness and disaster
intelligence information to the National Weather Service (NWS), state
emergency management, local media outlets, and helped to diagnose the areas
for NWS meteorologists to survey to determine whether a tornado or
straight-line wind damage occurred."
An ARES net supported communications between a shelter at the
Dennis-Yarmouth School and the Barnstable County EOC, which serves as the
Multiagency Coordination Center (MACC).
Operations continued around the clock, with six radio amateurs engaged in
shelter and EOC communications over the course of two days. "Traffic
involved the logistics of care of shelter residents until power restoration
efforts were near completion," O'Laughlin said.
A NWS-Norton office team of several meteorologists surveyed damage and
confirmed the three tornadoes and destructive straight-line winds. Since
tornado records have been kept, starting in 1950, only three tornadoes were
recorded on Cape Cod up until last year, highlighting the rarity of the July
23 weather event. -- source: Rob Macedo, KD1CY, Eastern Massachusetts
Section Emergency Coordinator, SKYWARN
Arizona ARES Gives Communications Support for Museum Fire
---------------------------------------------------------
Members of the Coconino County Amateur Radio Club (CARC) in Arizona
activated on July 21 as winds accelerated the Museum Fire beyond 50 acres,
triggering the activation of the county's EOC. Members of the club, many of
them ARES volunteers, staffed the EOC.
"The club has a great working relationship with Coconino County," said
CARC's Public Information Officer Dan Shearer, N7YIQ. "CARC's ARES component
has a dedicated position in the EOC structure and has assisted on many
incidents over the last few years, providing communications to field
personnel when cell and radio coverage is limited or nonexistent." Shearer
said Amateur Radio equipment and antennas are stored at the EOC, and CARC
members have been trained to set it up and have everything operational
within an hour of activation.
The fire grew larger than 500 acres and became a top fire-fighting priority.
A Type 1 Incident Management Team took over the fire-fighting effort late on
July 22, and more than 12 Hotshot crews (teams highly trained in all aspects
of fire management), fire engines, water tenders, and aircraft were engaged
in suppressing the blaze. Residents in some neighborhoods were ordered to
evacuate, although no homes and structures were lost.
There were fears that the fire might overrun communications sites on Mount
Elden, which include public service, private, and Amateur Radio repeaters.
"The loss of one or both of these complexes would have been catastrophic,"
Shearer said. CARC members were prepared for the risk and quickly assembled
spare equipment, including extra radios and repeaters. Air tankers dropped
many loads of fire retardant around the repeater sites, and the exceptional
work of the fire crews prevented the fire from running up the slopes to the
complexes, Shearer said.
The Coconino Amateur Radio Club is an ARRL Affiliated Club with about 50
members. Its large ARES component regularly trains and conducts SKYWARN and
ARES nets weekly.
"CARC personnel provided well over 250 hours in support of the Museum Fire
disaster response and in direct support of the joint EOC," Shearer said,
adding that the EOC professional team and Arizona Governor Doug Ducey
expressed their appreciation to CARC operators when the governor visited the
fire operations.
ARES Responds to Earthquake Incidents in Southern California
------------------------------------------------------------
On the morning of July 4, a 6.4 magnitude earthquake hit the California High
Desert, with its epicenter near Trona in the Searles Valley, not far from
Ridgecrest, population 29,000. ARES member Jerry Brooks, KK6PA, activated
the Eastern Kern County ARES Net, and as members assessed their own
situations and were able to participate, activity grew on the emergency net.
Steve Hendricks, KK6JTB, assumed net control duties through most of the
first day, and others filled in as the activation progressed. The Logistics
Chief with the Ridgecrest EOC, Robert Oberfeld, contacted ARES leaders to
request a radio operator be assigned to the Ridgecrest Police Department
mobile communications van at the EOC.
Eastern Kern County ARES was able to relay reports of roadway conditions
from mobile operators to the EOC as several main highways -- including
Highway 178, the only route between Ridgecrest and Trona -- had been
rendered impassable. CalTrans was alerted, and repair crews had the route
opened for limited traffic within a short time.
As the aftershocks lessened and the extent of the damage by the first
temblor had been assessed, the EOC requested that ARES stand down but remain
on standby. The next day, a 7.1 magnitude earthquake struck, followed by 19
aftershocks, ranging in magnitude 4.5 to 5.5. When Eastern Kern County ARES
reactivated, significantly more damage had occurred, with the result that
fewer operators were immediately available as many residents dealt with
serious issues within their own homes. Additional operators became available
to provide their observations to the EOC, however. In all, 57 operators were
active at various times on the emergency net, providing status reports and
updates.
"The ensuing days brought thousands of aftershocks of generally small
magnitude, but the threat of larger aftershocks remained, so Eastern Kern
County ARES remained on standby," said Dennis Kidder, W6DQ. A number of
homes and businesses were destroyed or severely damaged. Some 150 residents
were in shelters. Aftershocks continued to be expected. -- source: Dennis
Kidder, W6DQ, Eastern Kern County ARES, California
Flmsg Used in Maine Red Cross Mass Care Exercise
------------------------------------------------
On August 9 and 10, the Waldo (Maine) County EMA conducted a 24 hour mass
care exercise. A designated Red Cross shelter in Thorndike was staffed with
volunteers with the public invited to have meals and stay overnight. Several
Red Cross volunteers served as shelter managers and 62 Boy Scouts
volunteered to act as residents of the shelter. A meal to which the public
was invited was served on Friday evening and over 60 people from the
community attended.
The radio communications component of the exercise was focused on the
transfer of Red Cross forms by radio. Jim Piper N6MED, a registered nurse
and Amateur Radio liaison for the Gold Country Region American Red Cross,
headquartered in Sacramento, California, was enlisted to initiate a Red
Cross 213 form using the popular flmsg utility of the flidigi suite of
digital interfaces. Piper has been an advocate for flmsg as a message tool
as it may be used with virtually any electronic communications medium. Based
on this need, Dave Freese, W1HKJ, the author of flmsg, created a highly
simplified "Agency" GUI for flmsg that is designed to be used by personnel
with limited computer skills. There are only three buttons that permit the
volunteer to create, view or edit the contents of a form. In the Gold
Country Region implementation, flmsg and the Red Cross custom forms are
contained on thumb drives that are deployed to all shelter disaster response
trailers and that can be handed out to volunteers. There is nothing to
install on the computer.
Piper sent an ARC-213 form (a 1kB text file reduced from the custom HTML
file) via Winlink attachment to the Waldo County EMA in Belfast, Maine. At
the EMA, a radio operator moved the file to flmsg where it was sent by VHF
using fldigi to the shelter. A volunteer at the shelter then used the flmsg
Agency tool to compose a reply, whereupon the process was repeated to get
the reply back to Sacramento. The process worked very smoothly and served to
demonstrate to the shelter staff the usefulness of the flmsg tool. The Red
Cross forms and information on the message utility can be accessed here.
[Fldigi (Fast Light digital) is a free and open source program/suite of
utilities that can be used for emergency messaging with simple two-way data
communications using a laptop's sound card].-- source: Steve Hansen KB1TCE,
Waldo County, Maine ARES/RACES
Hurricane Zebra, Florida Hurricane Season Exercises Yield Good Results
----------------------------------------------------------------------
The first annual ARRL Northern Florida Section Hurricane Exercise was held
on Saturday, August 3, 2019, from 0800-1000 hours eastern time. The mission
was to test the section's HF voice and digital ability to send and receive
message traffic between county EOCs and the State EOC (SEOC) in Tallahassee.
The plan called for two messages for each county EOC to send to the State
EOC by either voice or Winlink. Stations were also to check into the
Statewide Amateur Radio Network (SARnet), the network of linked UHF voice
repeaters that serves the State of Florida Department of Transportation.
According to an after action report submitted by Dave Davis, WA4WES,
Assistant Section Emergency Coordinator, stations throughout the section
participated. Davis said "Overall, it was a good first effort, and we did
well." Objectives included stations to communicate with the State EOC by
voice and/or digital modes; become familiar with net procedures including
message handling using the ICS message form 309; determine viability of
communications on different bands, times of day and different modes (voice
and data); and network with other message handlers likely to be involved
during real incidents.
Results and Lessons Learned
The EOCs at Bay and St. John's Counties were opened. While the State EOC was
unavailable, several stations were able to establish links with KK4SIH in
Leon county where the SEOC is located. On 3955 kHz, many stations were able
to send messages to the station using Winlink. Operators successfully met
the objectives of learning net procedures, and using the ICS form 309 to
send messages on different bands at different times of day using both voice
and data modes. 80-meters demonstrated the most consistent reliability,
followed by 60-meters and 40-meters.
The use and reliability of the HF bands must be mastered by those
responsible for using them as they do exhibit periods when they are
unusable. The use of propagation charts can help identify the frequencies
for optimal communication for any given part of the day. Alternate
frequencies and modes need to be part of the plan, and stations must know
when to move to the other designated frequencies and modes.
The lack of back up net control stations was an issue: backup NCS and other
critical positions need to be pre-assigned. Stations that passed traffic on
HF generally spoke too fast. They need to slow down. All messages need to
have a standardized message header. See Florida ICS-213 Message Training.
All messages must be originated/written by a person in authority, not by the
radio operator. Message logs need to be maintained, and the ICS 309 form is
good for this purpose. Its uniform use throughout the section is encouraged.
All participating stations should become familiar with Winlink.
ASEC Davis concluded "The response to this exercise was very good. Of
course, more work needs to be done, but for a first time effort, I was
impressed with the knowledge, enthusiasm, and skill demonstrated by
operators throughout the section. The objective now will be to build on what
was learned."
Florida Region 4 RACES Communications Exercise Also Conducted
Sumter County (Florida) Emergency Management/RACES hosted a Region 4
Communications Exercise. (The State's Division of Emergency Management
divides Florida into Regions for emergency management purposes. Region 4
encompasses the counties in the Tampa area).
The exercise was intended to test RACES capability to communicate from
county to county within the region. Systems used included the SARNet for
initial coordination and then FM repeater, simplex and/or or HF systems to
pass messages from county to county and back to Sumter County, which had
originated them. This procedure included sending the message in both
directions so each county could test its capability with its connecting
county on each side.
As with most exercises of this nature, several counties did have some minor
issues, which were ultimately resolved. It showed that the goals of
discovering those minor issues, finding their solutions, and implementing
them were met. RACES Officer Gene King, KI4LEH, said "Our hope, of course,
is that when we are activated/deployed we will have a properly working
communications system, know which system or mode works best for our needs,
and fulfill our role as emergency communications operators in serving our
respective agencies to the best of our abilities."
The exercise was well received by those who participated; a good hot wash
was conducted via a telephone conference call where each county's
participant(s) related their take on the exercise. There is unanimous
support for quarterly exercises. Participants will meet in person for an
hour at the Tampa Bay Hamfest, Friday, December 13, and Saturday, December
14, 2019. "This way, we can get to know each other a little better than by
just over the airwaves," King said, adding "we hone our skills as radio
operators, enhancing our abilities to serve no matter if we operate under an
ARES or RACES umbrella."
New Books: Volunteer Amateur Radio Operator Hospital Orientation
----------------------------------------------------------------
The new July 2019 edition of the Volunteer Amateur Radio Operator Hospital
Orientation, by Duane Mariotti, WB9RER, has just been released. Mariotti is
the Volunteer Coordinator of the Kaiser Permanente Amateur Radio Network and
has been involved with emergency communications for 30 years as an
electrical engineer, responder, and policy leader. His specialty is
biomedical technology and he works to improve hospital disaster preparedness
and communications systems.
Amateur Radio operators have a long history of providing hospitals with
emergency backup communications, but the hospital operating environment has
special considerations to understand before an operator is prepared: There
are special rules, regulations, policies and protocols in place to protect
patient safety and patient privacy that must be observed. The amateur
operator also needs to have an understanding of how a hospital works during
disasters and in "peacetime," which can often be complex and even daunting.
Mariotti's book goes a long way towards helping the potential hospital radio
operator develop the knowledge necessary to serve on a communications team.
The book is a self-paced orientation, one component of a comprehensive
orientation to be completed by hospital personnel and Amateur Radio team
leaders. To its credit, the book is not a dense, jargon-laded treatise;
rather, it lays out its information in large print, sparse words, boxes,
summaries, and graphics. It should take the average reader just a couple of
hours to read and study the manual, and take the 50-question summary quiz at
the end.
Arguably the most critically important guidance is found at the beginning of
the book: Amateur Radio operators are limited to public spaces and specific
secure locations such as the Hospital Command Center (HCC). It is not the
intent for radio operators to be in patient care areas or situations. The
orientation training provided in this book is for the Amateur Radio operator
. . . and their limited but critical role in support of hospital emergency
management in non-clinical settings.
The remainder of the book is devoted to hospital orientation - departments,
safety policies, infection control, privacy and other laws, which include
laws requiring hospital orientation of all contractors and volunteers,
virtually anyone having any business relationship to the hospital. As the
author states early on in the book, "We are supporting hospital emergency
communications - we should know something about hospital operations."
This is not a book about radio operating, modes and frequencies, antenna
placement, message types, etc. It is rather a book to convey the sometimes
complex aspects of hospital functioning, and how radio amateurs must act
accordingly while on assignment there.
The new book is available on Amazon for $12.50. I highly recommend it based
on my experience as a veteran ICU RN working on the Medical Intensive Care
Unit (MICU) of a major city hospital over the course of many years. - K1CE
First Joint FEMA Region X, Washington State Emergency Communications Working
----------------------------------------------------------------------------
Groups Meet in Eastern Washington
---------------------------------
The FEMA Region X (AK, OR, ID, WA) Regional Emergency Communications
Coordination Working Group (RECCWG) and the State of Washington Emergency
Management Division's Washington Emergency Communications Coordination
Working Group (WECCWG) held a combined meeting in Spokane Valley, Washington
last weekend on August 14 and 15, 2019. The purpose of this meeting was to
bring together "state, federal, local, tribal, and private sector partners
who support or manage emergency communications systems, communications
service providers, business continuity professionals, and others that have a
stake in the public communications infrastructure."
Meeting attendees included representatives from FEMA Regions IX and X, the
Cybersecurity and Infrastructure Security Agency (CISA), National Guard,
NOAA, Washington Emergency Management and Department of Transportation, the
Lummi tribe, Spokane County, public utilities, wireless carriers (AT&T,
Sprint, T-Mobile, and Verizon), and volunteers. Quite a few Amateur Radio
leaders from throughout the state attended, including ARRL Eastern
Washington Section Manager Jack Tiley, AD7FO, and Western Washington Section
Manager Monte Simpson, AF7PQ, two DECs, and several ECs.
Each of the previous nine WECCWG meetings has examined communications
responses to various threats. The focus of this event was on cyber security,
which is a part of the Communications Function, Emergency Support Function
#2. Washington Emergency Management Division Director Robert Ezelle was
keynote speaker on the first day, and talked about "the flow of ones and
zeros" and how everything today is linked or networked, dependent, and with
dependency comes vulnerability. Spokane County Undersheriff John Nowels
served as keynote speaker on the second day, and predicted that the next
major attack on the United States will be a cyber-attack.
Meeting presentations included examples of how current phone devices are
vulnerable to hacking. Mark Hasse from Sprint reminded everyone that in
cyber security defense, you need to be right 100% of the time, while a
hacker only needs to be right once to cause damage. One of the ARES ECs
commented later that "for someone not familiar with cyber security, the
amount of damage that can occur as a result of that hacker being right just
once is hard to comprehend."
As for support resources, FEMA, CISA and the Interoperable Communications
Technical Assistance Program (ICTAP) serves all 56 states and territories
and provides direct support to state, local, and tribal emergency responders
and government officials through the development and delivery of training,
tools, and onsite assistance to advance public safety interoperable
communications capabilities.
Amateurs who are experienced in cyber security may be interested in taking
the new FEMA All Hazards Information Technology Service Unit Leader (ITSL)
class when it is available in a city near them. College-bound amateurs
interested in cyber security may be interested in the Scholarship For
Service (SFS) "program designed to recruit and train the next generation of
information technology professionals, industrial control system security
professionals, and security managers to meet the needs of the cyber security
mission for Federal, State, local, and tribal governments."
By far the most common theme mentioned by the RECCWG/WECCWG meeting speakers
was that adequate ESF #2 responses to emergencies and disasters (both radio
and cyber) depends on building relationships between all entities well
before the incident. -- Steve Aberle, WA7PTM, Assistant Director, ARRL
Northwestern Division; and Assistant State RACES Officer, Washington
ARRL Resources Available
------------------------
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