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VK6BE > ALL 03.11.08 13:16l 67 Lines 3465 Bytes #999 (0) @ WW
BID : B60910VK6BE
Read: GUEST
Subj: Re: VK6BE doing fine
Path: IZ3LSV<IK2XDE<F5GOV<F4BWT<F6BVP<VK2TV
Sent: 081103/1108Z @:VK2TV.#MNC.NSW.AUS.OC #:47984 [Kempsey, QF68JX] $:B60910VK
From: VK6BE@VK2TV.#MNC.NSW.AUS.OC
To : ALL@WW
Hey Wazza, I never claimed Australlia was perfect, those having a shot at
me did that. We curse our Governments as much as anyone else but we mostly
do it in private! We have just got rid of a socialist government in this
state. IN their stint of eight years they have changed the name of every
Government Department into flamboyant names, and developed the telephone
system into a monster that is driving us all crazy. Everything happens in
Perth the distant capital except for a number of things which happen in
India it seems. By the way, The Transport and Planning Departments are now
combined as the Department of Infrastructure and Planning. Great name??
Cute, huh?
I had to sit for a driving test since I am now 85 years old. To do this I
had to ring a number to arrange a test - Department of P. and I. Yep! That
one with the new name. I dialled the number expecting to talk to the
office three km from me here.(Oh no! Yoyu can't do that! That's the easy
way and we NEVER do it the easy way!!!)
I heard a phone ring and then I got an answering machine - lady asking me
to press button 1 if I wanted such and such, button 2 for XX and so on
through the key pad. I got to button 8 which was the one I needed. I
pressed button 8 and got another lady who told me all the advantages the
Department could give me, a lot of, to me, useless information - I only
wanted to arrange a time for a test. Then after a few minutes of that I
got music followed by the same lady giving me all the guff again just in
case I missed it the first, and then again the third and fourth and fifth
times ... more music... and then .....wait for it!! Yes!! You guessed it.
She was back again with the same guff...
After 20 minutes of this and when the last bit of hair I had left was
firmly clutched in my hot little hand there was a real LIVE person, who
actually asked me a sensible question, "What can I do for you?".
I asked for the local office so that I could arrange an appointment... oh
no! I couldn't ring the Albany office, he was in Perth Call Centre (410 km
north of here) and he would do it.. please hold... more music and useless
information, 20 minutes later I got an appointment date and time and was
asked if that suited. "Yes, I groaned, "that will do fine."
40 minutes to do something I could have done in 3 minutes at most had I
been able to ring my local office who were going to arrange the test
anyway.....but I had to do it through the Call Centre in Perth. He didn't
save any phone calls since though I could have done it with one short call
he had to keep coming back to me to see what days and times suited me and
then to Albany (three km away from me, 410 km for him) to arrange the test
time.
Government bureacracy gone mad. I then had to ring Centrelink another
Government Department and got much of the same from a Call Centre who told
me to write a letter because I could not speak to my local office....they
would reply by posted letter.... yes they have email but the customers are
NEVER told the address...they might use it to ommunicate.. anyway doing it
this way assures the Feds that they will get at least $1.10 in stamps. But
that is a different story...
Perfect Wazza.? Not on your nellie....
I think I need a lie down and a nice hot cup of tea....
Cheers,
Bob VK6BE.
>Shut up Bob! If I hear one more time how Australia is perfect your next
frog will be a cane toad. (;->)
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